Product Care

Care and attention is always recommended when handling and cleaning our products, specially products that have a gold finish, to increase their lifespan, and ensure your kitchenware products are represented in the best possible way.

​

• Always wash new products before first use

• All of our glassware, and servewares that are made of glass, are heat resistant and machine washing safe. However, most of our tea sets with a gold or platinum design is gold plated. Therefore, glassware and tea sets with engraving and/or decorative designs are recommended to be hand washed with a suitable detergent and warm water with a non abrasive sponge or cloth to avoid damages to the design. Additionally, all glasses have a certain resistance to mechanical shock, however repeated impacts will reduce the strength of any glassware item

• All glassware has a certain level of thermal shock resistance, however repeated exposure to sudden temperature changes can lead to glassware breakages. Thermal Shock is often the main cause of glass breakages in dishwashers. When pouring hot drinks, always preheat the glass with warm water. Conversely, never put cold water or ice into warm or hot glasses

• Never use glasses in an oven, microwave, or freezer, unless they are specifically designed for this purpose

• Our metal products are made of high-quality stainless steel and brass, which makes them resistant to scratch, wear and tear. However, even the best quality stainless steel is prone to damage if not handles carefully. Therefore, we recommend hand-washing with gentle soap and drying before storing, particularly products with a gold finish and mirror finish products.

​

​